An operating baseline
Establish logs, traces, health checks, quality evaluations and usage reporting. Agree incident responsibilities and service hours.
Monitoring, quality evaluation, releases and ongoing improvement—with a clear owner for the running system.
Discuss your AI projectWhat the engagement delivers.
Establish logs, traces, health checks, quality evaluations and usage reporting. Agree incident responsibilities and service hours.
Version prompts, models and retrieval settings. Run regression checks, document releases and keep a practical rollback route.
Maintain integrations, refresh knowledge, apply security updates and prioritise improvements using feedback and cost reviews.
A model or retrieval update is checked against reviewed examples. If results regress, the release is held while the previous version remains available.
Bring application, infrastructure and model signals into an actionable operating view. Avoid collecting unnecessary personal content in logs.
LLMOps and MLOps are the practices for evaluating and managing AI over time. Reliability practices include escalation, recovery testing and change accountability.
Operate a commissioned build or assess an existing system for takeover. Service hours, response commitments and SLAs are agreed per engagement.
System criticality, support coverage, integrations, release frequency and evaluation needs shape the service. There is no implied universal 24/7 commitment.
Explore your requirementsSubject to a review of code, access, dependencies, documentation and risks. The first work may be establishing missing tests and monitoring.
It can be included in the agreed scope. Infrastructure consumption, engineering and management responsibilities are identified separately.
Tell us what you want to build, connect or improve.
We’ll help define the architecture, the delivery and what it takes to run it.